Can my whole family see who rings?

Yes. We set up shared access so the notification reaches several smartphones. This way, for example, both partners or adult children can see who is at the door and respond if needed.

What about data protection with a video doorbell?

We set up the image section so that essentially your own property is captured, set a strong password and enable a second security step where possible. During the appointment we point out the most important aspects regarding the filming of footpaths and neighboring properties. We cannot replace legally binding advice.

What does setting up the video doorbell cost?

For the setup with app, WiFi and notifications, our home-visit flat rate of 79 EUR applies for an appointment up to 60 minutes. If several cameras or sensors are added, we charge 39 EUR for each additional 30 minutes started. Travel within 10 km of Nordstemmen is included.

Which places do you travel to for the setup?

We come to your home in the Nordstemmen area and its surroundings, including Nordstemmen, Sarstedt, Hildesheim and the Leine valley. Travel within 10 km is included. You can see which places are covered on the regions page.

Home visits in the Nordstemmen areaOne personal contactPatiently explainedTravel within 10 km included

Video Doorbell and Smart Security Setup – So You Can See Who Is at the Door

Q: Do you also mount the video doorbell?

Wireless doorbells with a battery, as well as models that fit existing doorbell wiring, are mounted as part of the appointment. As soon as work on the fixed household electrics is required – for example a new 230-volt connection or a transformer replacement – a qualified electrician should be commissioned. We tell you honestly what is possible during the appointment.

Q: Do I need WiFi reaching the front door for the doorbell?

Usually yes, because the doorbell transmits image and sound over your WiFi. Doors are often at the edge of range. We check the reception at the mounting spot and discuss a solution with you if the signal there is too weak – for example through better router placement or a mesh point.

Would you like to see who rang from the couch or while out and about, and speak directly to your visitor if needed? We set up your video doorbell and smart security devices right at your home – with app, WiFi and sensible notifications, all explained calmly and clearly.

Request a setup appointment View all services

A video doorbell gives a good feeling: you can see who is at the door, even when you do not want to open or are not home at all. But getting there is frustrating for many – the app wants an account, the WiFi does not reach the front door, and the notifications either never arrive or come every minute. We take this off your hands. We set up your video doorbell and other smart security devices right at your home, configure the notifications to fit your daily life, and explain everything calmly. With us, you always talk to the same person, never a call center.

Important Note on Installation

We handle the complete setup of software, app and WiFi. Wireless doorbells with a battery or existing doorbell wiring are mounted as part of the appointment. However, if work on the fixed household electrics is required (for example a new 230-volt connection or a transformer replacement), please commission a qualified electrician for this. We tell you honestly what is possible during the appointment and when an electrician should be involved.

What We Handle for You During Setup

Whether a classic video doorbell, a door camera or a small outdoor camera for the driveway – we set up your devices so they reliably report what matters and do not flood you with false alarms. On request, we integrate the devices into your existing smart home control, so everything can be operated from a single app.

Set Up App and Account

We install the right app, create a secure account and set up a good password. On request, we connect the doorbell to the smartphones of the whole family.

WiFi to the Front Door

Doorbells are often at the edge of WiFi range. We check the reception at the mounting spot and discuss a solution with you if the signal there is too weak.

Configure Notifications

You want to know when someone rings – but not for every passing car. We set up motion zones and alerts so you only see what is relevant.

Live View and Two-Way Talk

We show you how to open the live view and speak directly to your visitor – whether you are sitting in the living room or out and about.

Recordings Explained Clearly

Where are recordings stored, how long are they kept and how do you retrieve an earlier event? We explain the storage options without jargon.

Secure and Data-Conscious

We set a strong password, enable a second security step where possible and configure the capture areas in a data-conscious way.

How the Home Visit Works

So you know what to expect: a typical appointment for a video doorbell usually takes around 60 minutes. If several cameras or additional sensors are added, we plan a bit more time and tell you in advance.

Schritt 1

We Look at the Situation On Site

First we look together at where the doorbell is or should be, what the WiFi reception is like there and whether power comes from a battery, wireless setup or existing doorbell wiring.

More Than Just a Doorbell: Smart Security for the Whole Home

A video doorbell is often the entry point. Many customers then want to add further small building blocks to feel safer at home. We set those up clearly for you too – without it turning into an unmanageable system. We make sure everything comes together in a single app, so you do not have to switch between several programs.

Outdoor and Indoor Cameras

A camera for the driveway, garden or entrance area. We set up motion detection, the image section and recording times so you only see what matters and your neighbors' privacy is respected.

Door and Window Contacts

Small sensors report when a door or window is opened. Handy when leaving the house or for reassurance that everything really is closed.

Motion Detectors and Siren

Motion detectors in the hallway or a smart siren round off the protection. We set them up so they do not interfere in daily life and only react in an emergency.

Presence Simulation

Smart lamps that turn on by themselves in the evening while you are on holiday make the house look lived in. We set up realistic schedules that match your usual rhythm.

Tip: Please Spare a Thought for Privacy Beforehand

As a rule, cameras may not permanently film the public footpath and neighboring properties. We set up the image section so that essentially your own property is captured, and point out the most important aspects during the appointment. This does not replace legally binding advice.

Common Problems We Solve Right Away

There are a few recurring annoyances around video doorbells. We know them from daily practice (project experience) and take care of them right at the first appointment, instead of leaving you alone with them.

Too Many or No Alerts

If you get a notification with every gust of wind, or none at all, we adjust motion zones and sensitivity until it fits your daily life.

Connection Keeps Dropping

A common cause is WiFi that is too weak at the door. We measure the reception and discuss a sensible improvement so the image arrives reliably.

Image Stutters or Is Dark

We set image quality, night vision and exposure appropriately and check whether the camera is optimally aligned.

Only One Phone Gets the Alert

So your partner or children are notified too, we set up shared access for several smartphones.

Recordings Cannot Be Found

We show you where stored events are kept, how long they remain available and how to quickly find a particular situation again.

Worried About Privacy

We set a strong password, enable a second security step where possible and explain which data is stored where.

Our Fixed-Price Framework for the Setup

So you know where you stand from the start, we work with clear, transparent prices. For setting up a video doorbell including app, WiFi and notifications, we bill according to our home-visit flat rate. Travel within 10 km of Nordstemmen is always included – with no hidden surcharges.

Service	What is included	Price
Home-visit flat rate	One appointment up to 60 minutes: app, account, WiFi, notifications and instruction for your video doorbell	79 EUR
Each additional 30 minutes started	When additional cameras or sensors are added	39 EUR
Smart-home starter	Fixed-price package if the doorbell is to become part of a small smart-home setup	169 EUR
Travel within 10 km of Nordstemmen	In the Nordstemmen, Sarstedt, Hildesheim area and surroundings	included
Travel beyond 10 km	Only the additional kilometers are charged	0.50 EUR/km

Transparent and Without Surprises

Should more time be needed during the appointment, we tell you beforehand and you decide. We never charge for anything you do not know about. A detailed overview of all packages can be found on our prices page.

Why People in the Hildesheim Area Call Us

We are not an anonymous service provider. With us, there is one fixed personal contact who comes to your home – no call center, no rotating technicians. Especially when it comes to security, trust matters: you know the face, you can ask questions in peace, and next time you speak to the same person again. We explain every step without jargon and take the time you need. If you specifically want support as an older person, feel free to read more about our service for seniors.

One Personal Contact

You always talk to the same person, who also comes to your home. No call center, no waiting queue.

Patient and Friendly

We explain as long as it takes for things to stick – without rushing and without jargon. Also for people who have little to do with technology.

Right at Your Home

We come to you instead of you having to transport devices. Setup happens exactly where the doorbell will later hang.