TV, Streaming and Devices
The TV does not show the desired channel, the streaming app refuses to start or the new tablet stays in its box because the setup seems too confusing. We clear up such everyday questions calmly during a home visit. You can find more on the topic of television on the page smart TV and streaming.
- I cannot make sense of all the streaming services, can you help? Gladly. We set up the apps you want to use, sign you in with your login details and arrange the interface so you quickly find what you want to watch. We explain the difference between the services in simple words, without pushing anything on you that you do not actually need.
- My new TV does not show all channels, why is that? This is usually due to a missing channel scan or the wrong reception type, such as cable, antenna or satellite. During an appointment we set up reception correctly, sort the channel list to your wishes and put your favourite channels at the front so you find them quickly.
- Can you set up my new smartphone or tablet? Yes, this is one of our most common tasks. We set up the device, transfer your contacts and photos from the old device if you wish, install the apps you need and set the text large enough so you can read everything well. Afterwards we show you the most important steps calmly.
- Do you transfer my data from the old to the new device? Yes, moving photos, contacts and important files is one of our standard tasks. We make sure nothing is lost and, on request, securely erase the old device before you pass it on. You can find more on this on the page moving your data.
- I cannot work out the remote controls, is that a problem? This is a very common nuisance. Often several remote controls for TV, receiver and soundbar lie around. We set up the devices so you need as few buttons as possible and, on request, label the most important keys. This makes watching TV simple again.
- Can you also connect printers or other devices? Yes. Printers that refuse to print are a classic, and it is usually down to the Wi-Fi connection or missing drivers. We set up the printer so it works from all your devices. We also connect other devices such as robot vacuums or a video doorbell, with separate pages under services.