Tech Help for Seniors, Calmly and at Ease
Smartphone, tablet or video calls with the grandchildren: we come to your home, take our time and explain everything in plain language, as often as you wish. The home-visit flat rate is 79 € up to 60 minutes, and travel within 10 km of Nordstemmen is included.
up to 20 %
tax-deductible (§35a)
< 24 h
reply to your enquiry
10 km
travel included
1 contact
fixed, no call centre
Fixed price · gross, incl. VAT
- A fixed price you know in advance
- 79 € for an appointment of up to 60 minutes, then 69 € per further hour
- One-to-one tuition 59 € per 60 minutes, 5-session card 269 €
- Travel within 10 km included, then 0.50 € per kilometre
The home-visit flat rate is 79 € up to 60 minutes, incl. travel in the local area, then 69 € per further hour. If you would like to learn regularly and calmly, book one-to-one tuition at home for 59 € per 60 minutes (5-session card 269 €). Travel within 10 km of Nordstemmen is included, beyond that 0.50 € per kilometre. Up to 20 % of the labour costs are tax-deductible under §35a of the German Income Tax Act.
Technology changes quickly, and sometimes one feels left behind. That is completely fine, and you are not alone in this. At Technik daheim we take the time that used to be a given. We sit down with you at a table, explain step by step and in simple words, and we repeat everything as often as you need. No one is rushed, no one has to justify wanting to hear something again. Our goal is not just that the technology works, but that you feel confident operating it yourself and enjoy doing so. For calm reading we have written two guides: smart home for seniors and setting up a voice assistant for seniors. In practice the most requested items are a voice assistant, smart TV and streaming or a calm smartphone course; all prices for these are listed openly on the prices page.
What We Set Up at Your Home
Why Our Help for Seniors Is Different
Many know the feeling: you call a hotline, end up on hold, and in the end someone explains far too quickly with words you have never heard. With us it is different. You have one fixed personal contact, no call center and no changing voices. We come to your home, to where your devices are and where you feel comfortable. And we speak in a way you understand, without jargon and without haste. We also offer appointments for tech help in Pattensen.
Truly patient
We take our time and explain as often as you wish. With us there are no silly questions, and no one is rushed. You set the pace.
Plain language
We avoid jargon and explain everything with everyday words. If a technical term does come up, we immediately explain it in an understandable way.
One fixed person
It is always the same person with you, who knows you and knows where you stand. No transferring, no explaining from scratch, no hold queue.
At your home
We come to you, to your familiar place and to your own devices. You do not have to transport anything and are in your usual surroundings.
Notes to read back
On request we write down the most important steps in large, easy-to-read print, so you can look everything up calmly later.
Explaining again and again
If something does not work next time, that is no problem. We are glad to explain it again, because repetition is completely normal when learning.
There are no silly questions
What We Can Help You With
Whether your device is new or has been in the cupboard for a while: we help you set it up so it suits you. Often it is not about complicated things, but about the small adjustments that make daily life easier. Larger print, louder sounds, less distraction on the screen, and much becomes simpler.
And if a message or a call ever seems odd to you, you are welcome to show it to us. Together we look at what is behind it and calmly explain how you can recognize dubious messages. This way you gain confidence in using your device without having to be afraid. It always matters to us that you feel comfortable and can decide for yourself what you want to use and what you do not. We drive out for that too, more under tech help in Springe.
A screen that suits you
Often it is not about complicated things, but about the small adjustments that make daily life easier. Larger print, louder sounds and only what you truly need on the screen. This way much becomes simpler all at once.
- Large, easy-to-read print and strong sounds
- Only the important icons, without distraction
- A large button leads directly to the family call
Understanding and using a smartphone
We set up your phone so you can operate it well: larger print, louder sounds and only the things on the screen you truly need. Calling, writing messages, viewing photos, we practice it together.
Tablet as a window to the world
A tablet has a large screen and is often easier to operate than a small phone. We show you how to read with it, view pictures, browse the internet and stay in touch with family.
Video calls with the family
Seeing the grandchildren, even when they live far away: we set up video calling so a single tap of the finger suffices. On request we create a large icon that leads directly to the call.
Setting up new devices
A new device can be overwhelming. We unpack it with you, set everything up and, on request, transfer your contacts and photos. We do this calmly as part of the home-visit flat rate from 79 €, so you know the cost in advance.
Staying Connected With the People Who Matter to You
For many, this is the loveliest part: staying connected with children and grandchildren, even over great distances. A video call does not replace a visit, but it brings the smile of your loved ones into your living room. We set everything up so it is very easy. You tap on a picture or a large button, and you see your family. No long searching, no complicated steps. What else we offer is listed under computer courses at home.
If you wish, we practice the call together while we are still with you, so you notice how simple it is. And if something does get stuck on your first own attempt, we are glad to come by again or help further at the next appointment. You should never feel left alone. In the same way, we help with messages and photos so you can send a picture from your walk or a short message to the family, entirely without effort. Also worth a look is the page on online banking course.
- Video calling with a single tap, without long searching
- A large icon on the screen that leads directly to calling the family
- Viewing, enlarging and sending photos to your loved ones
- Writing and receiving short messages, explained understandably
- Contacts with names and pictures, so you quickly find the right ones
- Practicing together until you feel confident, and repeating when needed
We take the time you deserve
Patient, in plain language and at your home. Relatives are also welcome to arrange the appointment, simply call us or send us a message.
Ask the Family, Call a Hotline or Book a Home Visit?
Three routes to help with technology questions, compared factually.
Home visit from Technik daheim
- Explained on your own device in familiar surroundings
- Repeated as often as needed, without time pressure
- Home visit 79 € or one-to-one tuition 59 € per 60 minutes
- On request a cheat sheet to look things up
Asking children or grandchildren
- Familiar, free and usually well meant
- The screen cannot be seen over the phone
- Often done quickly instead of explained calmly
- Next time you are on your own again
The manufacturer's hotline
- Responsible for their own device
- Queues and changing contact people
- Explanations often in technical language
- Not responsible for other manufacturers’ devices
How an Appointment at Your Home Works
You do not have to prepare anything. Simply have your device ready, and we take care of the rest. An appointment is a calm get-together, not an exam. You may take your time, ask questions and practice as often as you wish.
You get in touch
Call us or write via the contact form what is giving you trouble. A family member is also welcome to arrange the appointment for you.
We come to you
At the agreed time we are at your home, where your devices are. You do not have to transport anything and do not have to prepare anything.
Explain and practice calmly
We explain in plain language, show every step and practice with you. As often as you wish, entirely without haste and without pressure.
Notes for later
On request we write down the most important steps in large print, so you can read everything back later. And when you need further help, we are there again.
Relatives can also arrange the appointment
What Our Help for Seniors Costs
With us there are no hidden costs and no surprises on the bill. The home-visit flat rate is 79 € for one appointment up to 60 minutes, including travel in the local area. If it once takes longer because a question is still open, we charge each further hour at 69 €. If you would like to learn regularly and calmly, we offer one-to-one tuition at home for 59 € per 60 minutes, or 269 € as a 5-session card. Travel within 10 km of Nordstemmen is included; beyond that we charge 0.50 € per kilometre. And because our help is a household-related service, you can deduct up to 20 % of the labour costs from your taxes under §35a of the German Income Tax Act. You can get an overview of related services under technology for families.
And because we want to deal honestly with you, we tell you openly if an appointment is not worthwhile for you or if your device is already good enough for what you need. You get no sales talk from us and no technology you do not need. We only recommend what truly makes your daily life easier, and you decide calmly whether and when you want to tackle it.
Home-visit flat rate 79 €
An appointment at your home up to 60 minutes costs 79 €, travel in the local area included. Each further hour we charge at 69 €. You know in advance what to expect.
One-to-one tuition 59 €
If you would like to learn regularly, book one-to-one tuition at home for 59 € per 60 minutes. With the 5-session card for 269 € you practice calmly across several appointments on your own device.
Travel within 10 km included
Travel within 10 km of Nordstemmen is included. If you live further away, we charge only 0.50 € per kilometre, honestly and comprehensibly.
Up to 20 % tax-deductible
Because our help is a household-related service, you can deduct up to 20 % of the labour costs from your taxes under §35a of the German Income Tax Act. We issue the invoice accordingly.
All prices at a glance
What Typical Appointments With Seniors Look Like
Anonymised, illustrative examples from our home visits in the Leine valley (project experience). We are happy to discuss concrete results in person.
Key takeaways
- We come to your home and explain everything on your own device, not on a demo unit.
- There is no pace you have to keep up with: we repeat things as often as you need.
- The home-visit flat rate is 79 € up to 60 minutes, each further hour 69 €, local travel included.
- If you would like to practise regularly, book one-to-one tuition for 59 € per 60 minutes or the 5-session card for 269 €.
- On request we write down the most important steps as a cheat sheet so you can look them up later.
- Up to 20 % of the labour costs are tax-deductible as a household-related service under section 35a of the German Income Tax Act.
Matching guides from our blog
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