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Power cut at home: what still works and what to prepare

Without power the router, IP phone and doorbell go quiet. What keeps working at home, what fails, and how to prepare emergency calls, light and supplies.

16 min read StromausfallNotfallvorsorgeSmart HomeRouterHausnotruf

In short and in plain language

A power cut stops more than you might think. The article shows what still works without power.

The phone in your home now runs through the router. Without power it goes quiet. An emergency call is then often not possible. A charged mobile phone can help.

Keep a torch, a battery radio, cash and supplies ready. Write important phone numbers down on paper.

Test in advance how to open a smart door lock by hand.

We go through your home with you, room by room.

A storm passes through, somewhere a branch falls into a power line, and the house goes dark. The first minute is undramatic: torch on the phone, look at the fuse box, ask the neighbours. It gets awkward in the tenth minute, when somebody wants to make a call. The landline that used to work without any power of its own now depends on the router - and the router depends on a wall socket. The German regulator puts it plainly: the terminal device has to be powered by the household's own electricity supply, because the telephone service is no longer fed from the public telephone network (Bundesnetzagentur). This article walks through the home room by room: what keeps working without power, what stops at once, and which small preparations make the difference. It is not about alarm, but about half an hour you invest once.

Key takeaways

  • Since the switch to IP telephony the landline depends on the router: the terminal device has to be powered by the household's own electricity supply (Bundesnetzagentur). Without mains power the line is silent.
  • The average supply interruption in 2024 was 2.43 minutes per final consumer, after 2.42 minutes the year before (Bundesnetzagentur). The everyday case lasts minutes, not days.
  • An emergency call to 112 or 110 needs a working network: during a power cut it is regularly no longer possible to make emergency calls (Bundesnetzagentur 2022). A charged phone noticeably improves the odds.
  • The BBK names the goal of being able to look after yourself for ten days if possible; a supply for at least three days already helps a great deal (BBK). A battery radio and cash belong in that list.
  • Before the storm season, test the mechanical override on the smart door lock and the manual release on the roller shutter, and put the most important phone numbers on paper.

How long does a power cut actually last?

Every year the Bundesnetzagentur records how long the electricity supply in Germany was interrupted on average. The indicator is called SAIDI EnWG and states the average supply interruption per connected final consumer within a calendar year (Bundesnetzagentur). For 2024 the authority reports 2.43 minutes (Bundesnetzagentur), after 2.42 minutes (Bundesnetzagentur) the year before. That is little, and it is the reason most households rarely think about the subject. The average, though, says nothing about how a single outage feels: it spreads the total outage time across all connections. A household that is actually affected does not sit in the dark for a good two minutes; it goes for years without any outage and then has one longer one.

The Federal Office of Civil Protection and Disaster Assistance describes the range openly: as a rule power cuts are resolved within a few hours (BBK). At the same time the authority notes that in emergency situations with large-scale damage it can indeed take days until electricity is available again (BBK). The whole of preparation sits between those two sentences. For the normal case a charged power bank and a torch you can actually find are enough. For the rare long case you need a few more things - and above all the knowledge of what in your own home depends on the mains at all. Hardly anyone carries that list in their head, because technology works invisibly and only speaks up when it is missing.

What the statistic counts

Only supply interruptions lasting more than three minutes are included in the indicator (Bundesnetzagentur); brief voltage dips do not appear there. The evaluation for 2024 is based on around 53.4 million (Bundesnetzagentur) connected final consumers. The figure therefore describes the average across virtually all connections in Germany, not the situation in a single town or grid area.

Phone and internet: the failure that surprises people

Until the switch to IP telephony the telephone network fed the line itself; a simple corded phone rang even when there was no power in the house. That time is over. The Bundesnetzagentur puts it like this: the terminal device has to be powered by the household's electricity supply, because the telephone service is no longer fed from the public telephone network (Bundesnetzagentur). What is required for this is an IP terminal device - in everyday life, the router. If the power fails, the router fails, and with it the phone, the Wi-Fi and everything attached to it. Which devices those are in your own home is shown in the article securing your Wi-Fi router; how to tell a genuine fault from a power cut is explained in internet down? find the cause.

The network outside your front door needs power too. In its strategy paper on resilience the Bundesnetzagentur notes that in the fixed network the users' terminal devices are nowadays as a rule dependent on a permanent power supply (Bundesnetzagentur 2022), and that especially in the first hours of a power cut no continuous telecommunications network is to be expected, because permanently installed backup power solutions exist only at a limited number of the operators' technical sites (Bundesnetzagentur 2022). A battery on your own router therefore helps inside the house but does not replace the technology behind it. For preparation this means: your own backup power extends the chance of a connection, but it is not a promise of one.

  • Router: no power means no Wi-Fi, no internet and no telephone over the line - whether a corded phone or a handset is attached to it.
  • DECT base: cordless phones register with the base station; without power for the base even a fully charged handset stays silent.
  • Smart home hub: schedules, scenes and automations only run again once the hub has started and knows the time.
  • Video doorbell: chime, image and notification depend on the power supply and Wi-Fi; the mechanical bell in the hallway often still works.
  • Network storage and printer: both need power and a reachable router before they answer on the home network again.

Router and connection

The first device to fail and the last to come back. Everything networked in the house waits for it: phone, doorbell, cameras, voice assistant, network storage. If you only want to protect one device, protect this one.

DECT base and handset

The handset has a battery, the base does not. That is exactly why the charge level of the phone helps little when the base station has no power. An old line with its own feed no longer exists in the IP network.

Phone and mobile cell

Often the only route that still carries: thanks to integrated and external batteries, terminal devices still offer the possibility of communication at least for a limited time in the event of a power cut (Bundesnetzagentur 2022) - provided a cell within range is transmitting.

Emergency numbers 112 and 110: what still works

German law requires providers to make arrangements so that end users can set up free-of-charge connections initiated by dialling the Europe-wide emergency number 112 or the additional national emergency number 110 (Section 164 of the Telecommunications Act). The law also stipulates that emergency calls are to be established with priority over other connections (Section 164 of the Telecommunications Act). That duty applies to the service, not to the socket in your living room: it makes sure an emergency call has right of way in the network as soon as a connection is established at all. It says nothing about the power supply in the house, and that is precisely where the problem sits during an outage.

In its strategy paper on the resilience of telecommunications networks the Bundesnetzagentur writes that during a power cut it is regularly no longer possible to make emergency calls (Bundesnetzagentur 2022). The reason is the same as for the fixed line: without a continuous network there is no path to the control centre, and permanently installed backup power solutions exist only at a limited number of the operators' technical sites (Bundesnetzagentur 2022). At the same time the authority names the bright spot: mobile networks can serve a large number of users at once, and thanks to integrated and external batteries the terminal devices still offer the possibility of communication at least for a limited time in the event of a power cut (Bundesnetzagentur 2022). Anyone who wants to make a call in an emergency therefore needs a charged phone and patience while the connection is set up.

  1. First check whether only your own flat is affected: look at the fuse box, look into the stairwell, ask the neighbours.
  2. Use the mobile phone for an emergency call, not the landline - without power the connection at home is silent.
  3. Let the phone rest while you do not need it; the constant search for a network noticeably drains the battery.
  4. Expect that warning messages may not arrive: cell broadcast only works if a mobile cell is available in which the mobile device can register (Bundesnetzagentur 2022).
  5. Keep a battery-powered radio or a wind-up radio ready so that you can follow announcements from the authorities during a prolonged power cut (BBK).

A home emergency call is not automatic

In many flats the home emergency call unit is connected to the telephone line and therefore to the router. For home emergency call systems or alarm systems connected to external receiving centres, the Bundesnetzagentur explicitly advises seeking expert advice from the service provider, the manufacturer or a specialist company (Bundesnetzagentur). What your own contract covers during a power cut is stated in the data sheet or the system description - and can be checked once a year. What the cost side looks like is explained in the article home emergency call for seniors.

Room by room: what stops and what stays

The tour starts at the front door. A smart door lock usually runs on its own batteries and therefore keeps opening as long as they hold a charge; remote control through the app is gone, because the router is down. What matters is what happens when the batteries are weak at the same time: many models provide a mechanical override for this case, often through a mechanical cylinder or an external power source on the housing. You should have tried that route once before you need it. What to look for when choosing is described in the article choosing a smart door lock safely; we handle the installation on request as part of our smart door lock service.

On to the kitchen and living room. The BBK sums it up briefly: many areas of everyday life are affected by a power cut, the fridge and cooker stop working, light and heating no longer function (BBK). With the heating this surprises many people, because the fuel is there - but the circulation pump, the controller and the ignition all need electricity. Electric roller shutters stay in whatever position they were in; anyone who shades the windows during the day then sits in the dark. Smoke alarms are the friendly exception: they run on their own battery and keep signalling, even if the radio interlinking may be limited. What is required by law and what maintenance means is explained in the article interlinked smoke alarms.

  • Hallway: torch in a fixed place, mechanical key within reach, mechanical override on the door lock known.
  • Living room: emergency crank or manual release for electric roller shutters located and operated once.
  • Kitchen: fridge and freezer stay closed; food that can be eaten without cooking sits in a known place.
  • Study: router and DECT base plugged into a socket you can reach without tools.
  • Bedroom: charged power bank on the bedside table, matching cable next to it, phone charged before sleep.
  • Basement: fuse box labelled, meter number and the grid operator's phone number written down.

The test that takes ten minutes

On a quiet afternoon, switch off the fuse for one room - provided no medical devices and no home emergency call unit are connected to it - and walk through what still works: does the door lock open, can the roller shutter be moved by hand, can someone find the torch in the dark? The test costs ten minutes and replaces every assumption about your own home with an observation.

Preparing with little effort

Preparedness sounds like a shelf in the basement, but it is mostly about order. The BBK names the core in one sentence: make sure that the batteries in your laptops, mobile phones and telephones are charged, or keep charged spare batteries ready (BBK). Anyone who charges the phone in the evening instead of running it down to the last percent has already done the largest part. What helps beyond that fits on a short list: light, information, communication, cash, warmth. Everything else is comfort. How to look after the battery in everyday use is described in the article when the phone battery does not last.

Device or functionWithout mains powerPreparationEffort
Router, Wi-Fi, IP phonefails immediatelyuninterruptible power supply for router and DECT baseone-off, moderate cost
Mobile phoneruns while the battery lastskeep a charged power bank and matching cable readylow
Smart door lockopens on its own batteries, app access is gonetest the mechanical override once, keep spare batterieslow
Electric roller shuttersstay in their current positionfind and operate the crank or manual releaselow
Home emergency call over the linedepends on device and contractask the provider how it behaves during an outagelow
Fridge and freezerwarm up slowlykeep the doors closed, set aside food that needs no coolinglow
Information from outsidetelevision and internet are gonekeep a battery-powered or wind-up radio readylow
Payingcard payments and cash machines are gonekeep a small amount of cash in the houselow

For the long case the BBK gives two figures worth remembering: you should be able to look after yourself for ten days if possible (BBK), and a supply for at least three days already helps a great deal (BBK). That explicitly includes a battery-powered radio or a wind-up radio so that you can follow announcements from the authorities during a prolonged power cut (BBK), and cash, because during a power cut the cash machines stop working too (BBK). The supply is not a special purchase but the normal shopping list with a little lead time: whatever gets eaten anyway goes into the cupboard and is used up in order.

That leaves the question of backup power for the router. A small uninterruptible power supply keeps the router and DECT base alive for a while, and in a short outage that is exactly the right thing: the phone stays reachable, the doorbell rings, the alarm system keeps logging. For the long case the limitation from the strategy paper applies: without a network outside the door, your own battery achieves little. In our smart home consulting we look at which devices in your home actually depend on the router and decide with you what is worth protecting and what can be left alone.

Home emergency calls, care and medical devices

The most delicate point needs the most attention. Home emergency call units, alarm systems and some medical devices report to an external centre over the telephone line. For exactly these applications the Bundesnetzagentur recommends seeking expert advice from the service provider, the manufacturer or a specialist company as to whether the applications can continue to be operated in future and which adjustments may be necessary (Bundesnetzagentur). That question can be settled in a single phone call, and the answer belongs on the same sheet of paper as the phone numbers. For households with care needs we set this up as part of tech help for seniors.

The order of things matters in an emergency. A home emergency call unit with its own battery bridges a certain period but may report the outage to the control centre as a fault - that is intended and not a defect. An emergency watch on the wrist works over the mobile network and is therefore independent of the technology in the flat, as long as it is charged and a cell is transmitting. Combining both covers the failure of a single route. How to set up such a watch is described in the article emergency watch with fall detection.

  1. Ask the home emergency call provider how the unit behaves during a power cut and how long the built-in battery bridges the gap.
  2. Trigger the test alarm that many providers offer and write down the date and the result.
  3. Check the charge level of the emergency watch, the power bank and the spare batteries, and charge the devices fully once.
  4. Put the phone numbers of the control centre, family doctor, care service and relatives on paper, not only in the phone's memory.
  5. Clarify access for emergency services: who holds a mechanical key if the electric door opener fails?

When the power comes back

The return is undramatic, but it has an order that saves trouble. Switch large appliances back on one after another instead of letting everything start at the same time. The router usually needs a few minutes before the connection is back up; that is normal and not a defect. Only after that do the smart home hub, cameras, doorbell and network storage report back, and in that order, because each of these devices needs the router. Anyone who opens the app immediately after switching the power back on and sees nothing has usually just looked too early.

A short tour is worth it afterwards. Clocks on the oven, the alarm clock and the heating controller rarely set themselves; schedules for light and heating only run again once the hub knows the time. Check whether the camera recordings are running again, whether the video doorbell rings and whether the home emergency call unit reports its normal state. The fridge needs no attention as long as the door stayed shut - after that your nose decides, not the clock. Writing this tour down once saves half the time on the next occasion.

As a rule, power cuts are resolved within a few hours.

Federal Office of Civil Protection and Disaster Assistance, Vorsorge und Handeln bei Stromausfall

That classification is the reason why this article contains no equipment list for weeks on end. The likely case lasts hours, and for hours a charged power bank, a torch, a radio and the certainty that the front door can be opened are enough. Everything beyond that is a deliberate decision for the unlikely case, and it may be a small one. Once the list has been worked through, experience suggests it only needs to be reviewed once a year.

The plan for your household

Protect the router

A small uninterruptible power supply for the router and DECT base keeps the phone and home network running through a short outage. It belongs on a reachable socket so that the charge level can be checked once a year.

Charge the power bank

A charged power bank with a matching cable lives in a fixed place, not in the drawer with the old accessories. It extends exactly the device that keeps the link to the outside world during an outage.

Test the override

Try the mechanical override on the smart door lock once, put the mechanical key in a fixed place and lay spare batteries beside it. A test in daylight is worth ten minutes.

Numbers on paper

Control centre, grid operator, family doctor, care service, relatives and the home emergency call provider on one sheet by the fuse box. An empty phone no longer knows a single number.

Keep a radio ready

Keep a battery-powered radio or a wind-up radio ready so that you can follow announcements from the authorities during a prolonged power cut (BBK). The batteries belong in the same drawer.

Cash in the house

Remember to have cash available, because during a power cut the cash machines stop working too (BBK). Small notes and coins are more practical here than one large note.

Anyone who has worked through these six points has turned the power cut from a frightening image into an inconvenience. Two further topics fit into the same half hour of tidying up: your email account is the key to almost every other login and deserves protection, as the article securing your email account shows; and anyone who has to fill in forms for a provider or a control centre will find the way without a printer in filling in and signing PDFs. Both need electricity - which is exactly why you deal with them beforehand.

Sources and studies

This article is based on data from: the Bundesnetzagentur evaluation of electricity supply interruptions (as of 09 October 2025) together with the nationwide indicator development for electricity from 2006 to 2024, the Bundesnetzagentur consumer information on IP migration (as of 20 April 2018), the Bundesnetzagentur strategy paper on the resilience of telecommunications networks (as of August 2022), the information from the Federal Office of Civil Protection and Disaster Assistance on preparing for and acting during a power cut and on preparing for crises and disasters, and Section 164 of the German Telecommunications Act.

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