Can I have relatives present during the appointment?

Gladly. It is often helpful if a child, grandchild or trusted person is there who can later assist with small questions or note down the login details. Especially with topics like accounts and passwords, many people feel reassured having someone they trust in the room.

Equally, we are happy to do the appointment calmly with you alone, without anyone rushing you or deciding over your head. You decide what makes you feel most comfortable. By the way, we also help families who want technology set up for older relatives, more on this under technology for families and technology for seniors.