Can I have relatives present during the appointment?
In short and in plain language
Yes, gladly. A child, a grandchild or a person you trust can be there. This often helps with accounts and passwords.
We are also happy to do the visit calmly with you alone. You decide what you prefer.
We also help families who want technology set up for older relatives.
Gladly. It is often helpful if a child, grandchild or trusted person is there who can later assist with small questions or note down the login details. Especially with topics like accounts and passwords, many people feel reassured having someone they trust in the room.
Equally, we are happy to do the appointment calmly with you alone, without anyone rushing you or deciding over your head. You decide what makes you feel most comfortable. By the way, we also help families who want technology set up for older relatives, more on this under technology for families and technology for seniors.