I do not understand technology at all, is that a problem?

Not at all, quite the opposite. We are here precisely for people who do not get on with technology or feel uncertain. We assume no prior knowledge, explain everything in simple, everyday words without jargon, and deliberately take the time you need rather than clicking through the settings at speed.

With us there are no silly questions, and nobody has to feel embarrassed about anything. You set the pace, and if something stays unclear we explain it as often as it takes until it sticks. Many of our customers are unsure at first and operate their devices with noticeably more confidence after the appointment. You can read how we work especially patiently on the page technology for seniors.