Costs and Travel
Clear prices matter to us, because nobody likes nasty surprises on the bill. Here you will learn exactly what the home-visit flat rate costs, how travel is calculated and which fixed-price packages exist. You will find a detailed overview on our prices page as well.
In short and in plain language
On this page you will find questions and answers on the topic “Costs and Travel”.
Each question has its own page with the answer. Below the question you see the start of the answer. Click on a question. Then you can read the whole answer.
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- What does a home visit cost? A home visit costs a flat rate of 79 EUR and covers an appointment of up to 60 minutes. This includes travel within 10 kilometres around Nordstemmen or Söhlde. We charge 69 EUR…
- How is travel calculated? Travel within 10 kilometres around Nordstemmen or Söhlde is included in the flat rate, so you pay nothing extra for it. That already covers a large part of our service area in the…
- Are there fixed prices for certain tasks? Yes, for common tasks we offer fixed-price packages where the price is set regardless of how long it takes. Setting up smart TV and streaming costs 89 EUR, Wi-Fi and mesh…
- When is a fixed-price package worth it compared to the flat rate? A fixed-price package is usually the simplest choice when it is clear from the outset what the task is, for example setting up a new smart TV or improving the Wi-Fi. You then pay…
- How can I pay? The simplest way is to pay by bank transfer after the appointment. You receive a proper invoice with VAT shown, which you can settle calmly at home. Payment in cash on site is…
- Are there additional material costs? The flat rate and the fixed-price packages cover our working time and the travel, but not hardware. If additional material is needed for a solution, such as a mesh repeater for…