How do I recognise fraudulent emails or calls?
In short and in plain language
On request we show you real examples during a visit. This way you learn common tricks used by fraudsters.
Some emails put you under pressure and ask for your password. There are fake messages about parcels or from the bank. Some callers pretend to be a company or the police.
A simple rule helps. Someone may contact you out of the blue. Then do not give out passwords, bank details or money.
If in doubt, hang up or delete the message. Then call us or the real company instead.
On request we show you during an appointment, using real examples, how to recognise typical scams: emails that pile on pressure with supposedly blocked accounts and ask you to enter passwords, fake parcel or bank messages with links, or calls in which someone pretends to be a company employee or even the police.
A simple rule of thumb helps in everyday life: never hand over passwords, bank details or money if you are contacted unprompted, and do not click links under time pressure. When in doubt, end the call or delete the message and instead call us or the genuine organisation. You can reach us at any time via the contact page.