Costs and Travel
Clear prices matter to us, because nobody likes nasty surprises on the bill. Here you will learn exactly what the home-visit flat rate costs, how travel is calculated and which fixed-price packages exist. You will find a detailed overview on our prices page as well.
- What does a home visit cost? A home visit costs a flat rate of 79 EUR and covers an appointment of up to 60 minutes. This includes travel within 10 kilometres around Nordstemmen. We charge 69 EUR for each…
- How is travel calculated? Travel within 10 kilometres around Nordstemmen is included in the flat rate, so you pay nothing extra for it. That already covers a large part of our service area in the Leine…
- Are there fixed prices for certain tasks? Yes, for common tasks we offer fixed-price packages where the price is set regardless of how long it takes. Setting up a new device costs 79 EUR, setting up smart TV and streaming…
- When is a fixed-price package worth it compared to the flat rate? A fixed-price package is usually the simplest choice when it is clear from the outset what the task is, for example setting up a new smart TV or improving the Wi-Fi. You then pay…
- How can I pay? The simplest way is to pay by bank transfer after the appointment. You receive a proper invoice with VAT shown, which you can settle calmly at home. Payment in cash on site is…
- Are there additional material costs? The flat rate and the fixed-price packages cover our working time and the travel, but not hardware. If additional material is needed for a solution, such as a mesh repeater for…